Terms and Conditions

Chérie Sweet Heart Terms and Conditions

Last Updated: May 11, 2026

Welcome to the Chérie Sweet Heart website and any related interactive features, mobile applications, products, services, or downloads (collectively, the “Website”) owned and operated by Chérie Sweet Heart LLC (“Chérie Sweet Heart,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Website, regardless of how you access it (including via mobile devices or apps). By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

We may update these Terms from time to time. We will post the revised version with a new “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review the Terms periodically.

If you have questions, please contact us via the contact form or email provided on the Website.

Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. It is incorporated into these Terms by reference. We comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) and applicable regulations effective as of January 1, 2026. California residents have rights to know, delete, correct, and opt out of the sale or sharing of their personal information. Details are in our Privacy Policy.

Product Information, Pricing, and Availability

All products, descriptions, prices, and images on the Website are for informational purposes. Prices are in U.S. dollars and exclude applicable sales, use, excise, or other taxes, which will be added at checkout based on your shipping location. Actual tax amounts may differ from estimates.

We reserve the right to change product specifications, prices, promotions, and availability without notice. We strive for accuracy but do not warrant that product descriptions, colors, weights, or other attributes are error-free. Your device’s display may affect color perception.

Products are offered for sale and shipment only to addresses in the United States. We do not represent that products are suitable or available outside the U.S. It is your responsibility to comply with all applicable local, state, federal, and international laws regarding purchase, possession, and use of products (including age requirements).

We may refuse or cancel any order at our discretion, including orders suspected of being for resale without authorization. You may purchase products only for personal, non-commercial use unless you have a separate written agreement with us. If we cancel an order, we will notify you and issue a refund.

Ordering, Shipping, and Returns

We use third-party carriers and determine available shipping options. Shipping charges apply where indicated. Risk of loss and title pass to you upon delivery to the carrier. You are responsible for claims with carriers for lost or damaged shipments. Delivery dates are estimates only; we are not liable for delays.

Returns and Exchanges: You may return or exchange products within 30 days of receipt if defective, damaged, or for any other reason, subject to our Return Policy. Certain jurisdictions may offer additional statutory rights. For defective or incorrect items, we cover return shipping (where required by law). Otherwise, you are responsible for return shipping. All returns must follow our Return Policy process. Nothing in these Terms limits your rights under applicable California or federal consumer laws.

Payment and Promotions

We or our payment processors bill your chosen payment method for all charges. You agree to provide accurate, current payment information and pay all amounts due. You represent that you are authorized to use the payment method.

Promotion codes are non-transferable, have no cash value, and may not be combined unless stated otherwise. We may cancel or modify promotions at any time.

You are responsible for all internet access and telecommunications fees associated with your use of the Website.

Intellectual Property

All content on the Website—including text, graphics, images, logos, trademarks, service marks, and designs—is owned by Chérie Sweet Heart, our licensors, or content providers and protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may view, print, and download portions of the Website solely for personal, non-commercial use. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or use any content for commercial purposes without our prior written consent. Our trademarks may not be used without permission, including as links to other sites unless pre-approved.

User-Generated Content and Reviews

“Submitted Content” includes any material you post or transmit (other than personal information governed by the Privacy Policy), such as reviews, photos, ideas, or comments. Submitted Content is non-confidential and non-proprietary.

By submitting content, you grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display it in any media for any purpose. You represent that your content is truthful, does not infringe third-party rights, and that you have all necessary consents (e.g., from individuals appearing in photos).

We may (but are not obligated to) monitor, review, or remove Submitted Content. We do not endorse user content and are not liable for it. You agree not to post unlawful, defamatory, obscene, harassing, or infringing material. We comply with the federal Consumer Review Fairness Act and California law regarding honest consumer reviews.

Recipes and Health Information

Any recipes or nutritional information is provided for entertainment and informational purposes only. We do not warrant its accuracy, safety, or suitability. Use recipes at your own risk. We are not responsible for any adverse effects from following recipes or consuming products. Consult a healthcare professional before using our products, especially if pregnant, nursing, or having health conditions. Information on the Website is not medical advice and does not replace professional care.

Prohibited Conduct

You agree not to:

Use automated means (robots, spiders, scrapers) without permission.
Impose unreasonable load on our infrastructure.
Interfere with the Website’s operation.
Post unlawful, harmful, or infringing content.
Violate laws or third-party rights.
Attempt unauthorized access.

We may terminate or suspend your access immediately for violations.

Account Registration

If you create an account, you must provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your password and all activities under your account. Notify us immediately of any unauthorized use.

Disclaimers

The Website and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or error-free operation. We do not guarantee uninterrupted access or that content is accurate or up-to-date.

Products carry only manufacturer warranties, if any. To the fullest extent permitted by law, we disclaim liability for product defects beyond our Return Policy.

Not Medical Advice: Statements about our products have not been evaluated by the FDA. Consult a licensed healthcare provider for medical advice.

Limitations of Liability

To the fullest extent permitted by California and U.S. law, Chérie Sweet Heart and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or products, even if advised of the possibility.

Our total liability shall not exceed the greater of $25 or the amount you paid for the relevant product. These limitations do not apply where prohibited by law.

Indemnification

You agree to indemnify and hold harmless Chérie Sweet Heart, our affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Website, Submitted Content, violation of these Terms, or violation of any law or third-party rights.

Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (e.g., acts of God, war, strikes, supply shortages, or governmental actions).

Termination

We may suspend or terminate your access at any time for any reason. You remain liable for orders placed before termination. Provisions that by nature should survive (e.g., disclaimers, limitations of liability, indemnification) will survive.

Digital Millennium Copyright Act (DMCA)

We respect intellectual property rights. If you believe content on the Website infringes your copyright, please notify our designated agent with the required DMCA information. We will respond expeditiously per the DMCA.

Governing Law and Dispute Resolution

These Terms are governed by California law without regard to conflict of laws principles. You agree to the exclusive jurisdiction of state and federal courts in Los Angeles County, California.

Disputes will be resolved on an individual basis; you waive any right to class actions. Any claim must be brought within one (1) year of arising. You agree to waive punitive, incidental, or consequential damages and limit recovery to actual out-of-pocket costs.

General Provisions

If any provision is invalid, the remainder remains enforceable. Our failure to enforce a right does not waive it. These Terms constitute the entire agreement. We may assign these Terms. Headings are for convenience only.

All rights not expressly granted are reserved.